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Emergency Messages for U.S. Citizens

Emergency Message for U.S. Citizens: Public Services at Lahore Remain Suspended

August 26, 2013

This emergency message informs U.S. citizens that, in continuation of the policies detailed in our message dated August 19, public and consular services remain unavailable at U.S. Consulate General Lahore.  U.S. citizens enrolled in the Smart Traveler Enrollment Program (STEP – see below for more information on enrollment) will receive email notification when services will again be available; an announcement will also be made on the U.S. Consulate General Lahore website at

Routine consular services are available at the U.S. Embassy in Islamabad or the U.S. Consulate General in Karachi. You may make an appointment with the Consular Section in Islamabad through the following link:

For U.S. citizen services in Karachi, please refer to the Consulate General’s website:

U.S. citizens requiring emergency services should contact the U.S. Embassy in Islamabad at telephone (92-51) 208-0000. Note that our ability to provide emergency services outside Islamabad could be limited by travel restrictions and security conditions.

For further information, we refer you to the Emergency Message for U.S. Citizens from U.S. Consulate General Lahore dated August 19 and the Pakistan Travel Warning from the Department of State dated August 8 and repeated below:

Updated Information on Travel and Security

Updated information on travel and security in Pakistan may be obtained from the Department of State by calling 1-888-407-4747 toll-free in the United States and Canada or, for callers outside the United States and Canada, on a regular toll line at 1-202-501-4444. These numbers are available from 8:00 a.m. to 8:00 p.m. Eastern Time, Monday through Friday (except U.S. federal holidays).  For further information, please consult the Travel Warning for Pakistan and the Country Specific Information for Pakistan, as well as the Worldwide Caution. You can also stay up to date by bookmarking our Bureau of Consular Affairs website, which also contains current Travel Warnings and Travel Alerts. Follow us on Twitter and the Bureau of Consular Affairs page on Facebook as well. Download our free Smart Traveler app, available through iTunes or Google Play, to have travel information at your fingertips. 

U.S. citizens traveling to or living in Pakistan are encouraged to enroll in the Smart Traveler Enrollment Program (STEP) – click here.  If you enroll, we can keep you up to date with important safety and security announcements and can also help your family and friends get in touch with you in an emergency.  U.S. citizens without Internet access can enroll directly with the nearest U.S. Embassy or Consulate.

To view emergency services to U.S. citizens in the different consular districts, please click on the links below:

·         Islamabad

·         Karachi

·         Lahore 

·         Peshawar

Contact Information for all U.S. Mission to Pakistan Posts:

·   The U.S. Embassy in Islamabad is located at Diplomatic Enclave, Ramna 5; telephone (92-51) 208-0000; fax (92-51) 262-3672; website; e-mail.

·   The U.S. Consulate General Karachi, located at Plot No 3-5, TPX Area, Mai Kolachi Road, Karachi, provides services to U.S. citizens by appointment only. Services can be scheduled by calling (92-21) 3527-5000 between 10:00 a.m. and 2:00 p.m., Monday-Friday; fax (92-21) 3527-5885; website; e-mail.

·   The U.S. Consulate General in Lahore is located at 50- Sharah-E-Abdul Hameed Bin Badees, (Old Empress Road) near Shimla Hill Rotary; telephone (92-42) 3603-4000 or 3603-4250; fax (92-42)3603-4200; website; e-mail.